Go to content

FAQ

Cancellation or rescheduling of spa entrance and treatments must be done no later than 24 hours before your

scheduled time. In case of a later cancellation or if you do not show up, the full amount will be charged.

The only thing you need to bring is your own swimwear. You can borrow a bathrobe, towel, and slippers from

us upon arrival. In our changing rooms, there are also shower products and a hairdryer.

Yes! Several of our massage and body treatments are approved as tax-free wellness. We are

also connected to Epassi.

Yes, in our spa menu there is a lovely selection of drinks as well as light snacks that you can enjoy in

the lounge or by the hot springs.

Yes, we have several popular packages! You can, among other things, combine your spa visit with a two-course

dinner at Heurlins, Sunday brunch, or a dinner with the best view in town at Brasserie

Draken on the 33rd floor. You can find all current packages under the tab "Offers"

.

It is perfectly fine to wear either underwear or dry swimwear. During the treatment, you are always professionally covered with towels, and your therapist uncovers

only the area of the body that is being massaged at the moment. If you have been in the spa before

the treatment, we recommend that you change into dry underwear or dry swimwear so that you

do not get cold.

Please arrive 15–20 minutes before your booked treatment time. This way, you can check in at the

reception, change in peace, and relax in our lounge before your therapist picks you up.

Yes, we offer duo treatments where you can enjoy a relaxing time together in the same

treatment room. Perfect for couples, friends, or family members.

Yes, when you book a treatment with us that is 50 minutes or longer, entry to the

spa is always included. This way, you can combine your massage or facial treatment with a

complete experience in our warm springs.

Our opening hours are (note: summer hours)

  • Monday-Thursday: 15:30-22:30
  • Friday-Saturday: 10:30-22:30
  • Sunday: 10:30-20:00

No, absolutely not! Our spa is open to everyone, whether you are staying at the hotel or just want to treat yourself

to a day spa. However, we recommend that you book your visit in advance on the website as the spots are

limited.

When you book a spa entrance, you gain access to our entire Nordic spa with hot springs, saunas

and relaxation areas. Loan of bathrobe, towel, and slippers is always included. We also provide tea, fruit

and water in our lounge.

Opening Hours

  1. Mon - Thu
  2. Fri - Sat
  3. Sun

Socials